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Learning Online at UNE

UNE uses an online learning platform called Moodle along with other systems to facilitate learning online. This site includes information about using Moodle and other technologies used in online learning at UNE.

Information about assessments, including instructions for submission of assignments, completing quizzes and viewing your grades is also included in a separate section.

    • Getting started

      There are some important things you need to know while studying at UNE. See the information below to make sure you are aware of what is available and what you need to know.

    • Introduction to Moodle and other Learning Technologies

      The section will introduce you to some of the online learning tools used at UNE.

    • Lecture Recordings (Echo 360)

    • Online Classroom and Meetings (Zoom)

    • Academic Integrity Module

      Academic Integrity BadgeAIM badge

      Academic integrity is a core principle of the University of New England, a principle that is embodied in legislation, regulation, and as an ethical commitment of the University itself. The University provides the Academic Integrity Module, which includes videos, practical exercises, quizzes and links to resources designed to help you understand what it means to act with academic integrity and the consequences of misconduct.

      Completing the AIM is mandatory. It is the responsibility of all students to successfully complete the AIM before you submit your first assessment. Access to assignments in the unit Moodle sites is restricted from view if you have not completed the AIM.

      Once completed, the AIM badge will appear on your Moodle profile page. You only have to complete the AIM once, so if you have completed the AIM in Trimester 3, 2015 or later you do not have to complete it again.

      The AIM is in Moodle with your other units. A link to it appears in the ‘Other Moodle sites’ section of the ‘myUnits and Services’ table in myUNE, and on your Moodle Dashboard. It can also be accessed directly at Academic Integrity Module. You will continue to be enrolled in the site while you are a UNE student to allow you to retain access to the information.

      The AIM consists of 5 modules:

      • Module 1: What is academic integrity?
      • Module 2: How do I show academic integrity in my preparation?
      • Module 3: How do I show academic integrity in my work?
      • Module 4: How can I feel more confident about academic integrity?
      • Module 5: How do I deal with more complex situations?

      Each module will take approximately 30 minutes to complete and consists of a set of activities followed by a quiz. You do not need to complete each module and quiz in one sitting, but you will need to complete all five quizzes before your first assessments are due. In order to earn your badge and gain access to your assessment tasks, you will need to achieve a score of 80% or higher in each of the five quizzes.


      Need help?

      For technical problems, contact the IT Service Desk: or phone (02) 6773 5000

      For questions about the content, contact the Academic Skills Office: or phone (02) 6773 3600

      • Assessments

        There are different forms of assessment used at UNE. The most common are online tests, quizzes and submission of files.

        Remember to take into account time zone differences to avoid penalties for late submission. You can check what the current Armidale local time is on the UNE time block in each of your units (or this) moodle site.

      • Getting assistance

        Your unit

        If you have questions about the academic content of your unit, you should contact the teaching staff or unit coordinator for the unit. Check the forums in your unit first in case your enquiry has already been answered. Check your unit material to see if there is a preferred method of contact for the unit staff.

        If you have administrative enquiries about your unit or course, you can contact UNE administrative staff directly via AskUNE. Some teaching areas have administrative staff to assist students for enquiries specific to a unit. They can also be contacted using AskUNE. They may have phone and fax contact. Refer to the unit information to determine if this is available for your unit.


        IT help

        The IT Services for Students page has information relevant for students. If you have difficulties accessing your online unit you can contact the ITD Service Desk on +61 (2) 6773 5000, toll-free 1800 763 04002, email or in person at the Dixson Library Service Desk, Level 2 Dixson Library (C31) for advice and assistance. If you have questions about the unit content or assessment, you should contact the unit coordinator or teaching staff for your unit.


        Learning support

        Advice on writing

        First year external students can get advice on writing and study skills by enrolling in the First year academic skills support moodle unit.

        Academic Skills

        The Academic Skills Office (ASO) is UNE's learning support unit. The ASO has a wealth of print and online resources to help you with your academic study skills development or problems.


        UNE currently provides free access to Studiosity, an online academic support service to complement the services available to students through the Academic Skills Office, First Year Advisors and college and school based peer support. Studiosity is a third party provider specialising in providing online academic support for students. Studiosity is free for all UNE students.

        Find out more about Studiosity or Connect to Studiosity now.

        Fact sheets

        The ASO has developed a series of fact sheets that answer the questions most frequently asked by students.


        Other support

        Other support services are available to assist you throughout the course of your studies. Some of these services are outlined below. The full range of support services is available at the Current Students page.

        Student Support

        Student Support services include disability and special needs support, counselling, and career development.

        Aboriginal and Torres Strait Islander students

        The Oorala Aboriginal Centre is a study support and advisory centre for internal and external Aboriginal and Torres Strait Islander students at UNE.

        International students

        UNE International provides support for international students and provides a link between the administrative and academic functions at UNE.


        Still confused?

        If you can’t find the right person to talk and need a little bit of support with your university experience, contact the Student Support Team and you'll be sent in the right direction.

        Contact Student Support via email or via the Student Support hotline on 02 6773 4430. If there is no answer, please leave a message (including your contact number and the best time to return your call!) We are keen to make sure that you get the support you need.


        Students can record how they feel about each of their units within myUNE. If you want to express how you are feeling about a particular unit, simply click on the relevant emotion icon and select the expression that best describes how you are feeling about the unit. You can choose Happy, Neutral, Unhappy, Very unhappy or I don't want to say.