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Learning Online at UNE |
UNE uses an online learning platform called Moodle along with other systems to facilitate learning online. This site includes information about using Moodle and other technologies used in online learning at UNE.
Information about assessments, including instructions for submission of assignments, completing quizzes and viewing your grades is also included in a separate section.
Getting started
There are some important things you need to know while studying at UNE. See the information below to make sure you are aware of what is available and what you need to know.
Introduction to Moodle and other Learning Technologies
The section will introduce you to some of the online learning tools used at UNE.
Moodle
Moodle is an online learning platform used to provide resources and activities, discussion forums and announcements for your unit(s). Many other tools you will encounter at UNE will be accessed from your units Moodle site.
Further information about the Moodle assessment features and in the assessments section.
Kaltura My Media
My Media is a private space where you can upload and manage your video content. Your videos in My Media can then easily be added in forum posts and for video assignment submission.
Lecture Recordings (Echo 360)
Echo360 recorded lectures
Echo360 is the UNE Lecture recording tool. It is integrated in Moodle but can also be used with a separate app.
Online Classroom and Meetings (Zoom)
Zoom online classrooms
UNE uses Zoom web conferencing software to conduct online tutorials and discussions.
Academic Integrity Module
Academic integrity is a core principle of the University of New England, a principle that is embodied in legislation, regulation, and as an ethical commitment of the University itself. The University provides the Academic Integrity Module, which includes videos, practical exercises, quizzes and links to resources designed to help you understand what it means to act with academic integrity and the consequences of misconduct.
Completing the AIM is mandatory. It is the responsibility of all students to successfully complete the AIM before you submit your first assessment. Access to assignments in the unit Moodle sites is restricted from view if you have not completed the AIM.
Once completed, the AIM badge will appear on your Moodle profile page. You only have to complete the AIM once, so if you have completed the AIM in Trimester 3, 2015 or later you do not have to complete it again.
The AIM is in Moodle with your other units. A link to it appears in the ‘Other Moodle sites’ section of the ‘myUnits and Services’ table in myUNE, and on your Moodle Dashboard. It can also be accessed directly at Academic Integrity Module. You will continue to be enrolled in the site while you are a UNE student to allow you to retain access to the information.
The AIM consists of 5 modules:
- Module 1: What is academic integrity?
- Module 2: How do I show academic integrity in my preparation?
- Module 3: How do I show academic integrity in my work?
- Module 4: How can I feel more confident about academic integrity?
- Module 5: How do I deal with more complex situations?
Each module will take approximately 30 minutes to complete and consists of a set of activities followed by a quiz. You do not need to complete each module and quiz in one sitting, but you will need to complete all five quizzes before your first assessments are due. In order to earn your badge and gain access to your assessment tasks, you will need to achieve a score of 80% or higher in each of the five quizzes.
Need help?
For technical problems, contact the IT Service Desk: servicedesk@une.edu.au or phone (02) 6773 5000
For questions about the content, contact the Academic Skills Office: asohelp@une.edu.au or phone (02) 6773 3600
Assessments
There are different forms of assessment used at UNE. The most common are online tests, quizzes and submission of files.
Remember to take into account time zone differences to avoid penalties for late submission. You can check the current Armidale local time, it appears in the footer of all Moodle pages.
Quizzes and online tests
Quizzes can be set up in different ways for different purposes. They may be an assessable component of a unit or may be used for you to test your own knowledge.Assessable quizzes are usually set so that they are only accessible for a certain period. Due to the various ways a quiz can be set up it is important to read the information provided with each quiz.
This is a test quiz you can go through if you to see how a Moodle quiz works.
Creating and Submitting Audio and Video assessment tasks
Always look for specific instructions in your unit if you have an assignment which requires submission in audio or video format. General instructions are included below for using both MyMedia and creating and submitting audio/ video assignments using a mobile device (these instructions include information on compressing files and using YouTube).
Checking assessments for originality
UNE uses a software application to determine the originality of assessable work submitted by its students. The software used is Turnitin and it is part of the assignment submission process.Turnitin checks the originality of your work by comparing text from your assignment against many billions of web pages, student papers and leading library databases and publications. Turnitin produces a report that will highlight any similarities detected.
Exams
Many units have a supervised exam. The UNE Course handbook has information about assessment items, including if it has an exam.
Most of UNE's exams are held as online supervised exams, using the services of ProctorU, where you can complete the exam on your own computer and in your own space.
Here is a link to more information.
Past Exam Papers
Where past exam papers from previous years have been released they will appear in the Past Exams Moodle unit.
Note: not all units offered at UNE have exams and not all of those units will release their exam papers to this collection. As we move to online exams, the past papers site is becoming less relevant and will be phased out for 2022.
You can use these resources to assist you in preparing for exams or to give you a feel for the unit when deciding whether to enrol.
Getting assistance
Your unit
If you have questions about the academic content of your unit, you should contact the teaching staff or unit coordinator for the unit. Check the forums in your unit first in case your enquiry has already been answered. Check your unit material to see if there is a preferred method of contact for the unit staff.
If you have administrative enquiries about your unit or course, you can contact UNE administrative staff directly via AskUNE. Some teaching areas have administrative staff to assist students for enquiries specific to a unit. They can also be contacted using AskUNE. They may have phone and fax contact. Refer to the unit information to determine if this is available for your unit.
IT help
The IT Services for Students page has information relevant for students. If you have difficulties accessing your online unit you can contact the ITD Service Desk on +61 (2) 6773 5000, toll-free 1800 763 04002, email servicedesk@une.edu.au or in person at the Dixson Library Service Desk, Level 2 Dixson Library (C31) for advice and assistance. If you have questions about the unit content or assessment, you should contact the unit coordinator or teaching staff for your unit.
Learning support
Advice on writing
First year external students can get advice on writing and study skills by enrolling in the First year academic skills support moodle unit.
Academic Skills
The Academic Skills Office (ASO) is UNE's learning support unit. The ASO has a wealth of print and online resources to help you with your academic study skills development or problems.
Studiosity
UNE currently provides free access to Studiosity, an online academic support service to complement the services available to students through the Academic Skills Office, First Year Advisors and college and school based peer support. Studiosity is a third party provider specialising in providing online academic support for students. Studiosity is free for all UNE students.
Find out more about Studiosity or Connect to Studiosity now.
Fact sheets
The ASO has developed a series of fact sheets that answer the questions most frequently asked by students.
Other support
Other support services are available to assist you throughout the course of your studies. Some of these services are outlined below. The full range of support services is available at the Current Students page.
Student Support
Student Support services include disability and special needs support, counselling, and career development.
Aboriginal and Torres Strait Islander students
The Oorala Aboriginal Centre is a study support and advisory centre for internal and external Aboriginal and Torres Strait Islander students at UNE.
International students
UNE International provides support for international students and provides a link between the administrative and academic functions at UNE.
Still confused?
If you can’t find the right person to talk and need a little bit of support with your university experience, contact the Student Support Team and you'll be sent in the right direction.
Contact Student Support via email AskUNE@une.edu.au or via the Student Connect hotline on 02 6773 2000. We are keen to make sure that you get the support you need.
e-Motion
Students can record how they feel about each of their units within myUNE. If you want to express how you are feeling about a particular unit, simply click on the relevant emotion icon and select the expression that best describes how you are feeling about the unit. You can choose Happy, Neutral, Unhappy, Very unhappy or I don't want to say.
Assessment tasks for most units must be submitted electronically within your unit's Moodle site. Most online submissions must be submitted by 23.59 (1 minute before midnight) UNE local time. See your unit material for specific information for your units.