The next IT maintenance is scheduled for Saturday, 21st April 2018 between 6am and 6pm. As a result, some services will experience periods of disruption.
Staff and on-campus students should expect intermittent outages as systems are restarted following maintenance updates. Network connections as well as internet access may be unavailable in different locations across campus during the day. We are aware that some intensive schools will already have started on Saturday and are working with schools to avoid any disruption to those sessions.
For off-campus students: Moodle and student email should NOT be affected.
- No work is planned on Moodle. However, we recommend that you download any materials (such as readings and lecture recording) you require over the weekend to your local system to make sure you have access in case of any on-campus network outages or disruptions that affect connections to local systems. If access via MyUNE is not available, please access your units directly in Moodle (http://moodle.une.edu.au)
- Student Email (Office365 emails @myune.edu.au) should be available throughout the day.
This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.
The schedule of maintenance windows for 2018 can be found on the ITD website (http://www.une.edu.au/staff-current/staff-services/it-services/it-maintenance-dates ).
Service Desk support will be available during the weekend (9am – 5pm) - please contact firstname.lastname@example.org or http://une.service-now.com if you are experiencing problems after the maintenance outage.