Your Tutor

About

UNE is currently piloting YourTutor, an online academic support service to complement the services available to students through the Academic Skills Office, First Year Advisors and college and school based peer support. YourTutor is a third party provider specialising in providing online academic support for students. YourTutor is free for all UNE students.

YourTutor allows students to access academic assistance after hours, in the form of both live chat and email. Students may submit work for feedback with a guaranteed 24 hour turnaround, or you can access live chat sessions with a tutor from 3pm to midnight six days a week. The tutors provide generic (nondiscipline specific) advice on academic writing for essays and reports, research, referencing and study skills. Discipline specific support is offered at tertiary bridging level (e.g., Year 12 level) in Maths, Chemistry, Biology, Physics and Business studies. Foundational support is also offered for Accounting, Microeconomics, Macroeconomics and Statistics.

Accessing YourTutor

There are three ways to connect to YourTutor.

1. Click on the button in your unit

If the block is provided in your units Moodle site, click on the block there. 

YourTutor block

 

2. Click on the link in the Moodle menu

The link in the menu will return you to this page. From here you can click the link below

 

3. Click on the button at the top of this page

Connecting and Privacy

Once you click into YourTutor, you will see the following landing page:

YourTutor landing page

Students are automatically logged in when accessing YourTutor through Moodle or myUNE. Please note: You will not be able to access this service through YourTutor directly as the site will not accept your UNE login details.

To proceed, you will need to agree to the YourTutor privacy and Cookie Policy and Acceptable Use Policy, before the 'Go to my account' button will become available. A pop up will appear at the bottom of the screen if you have questions or need access to help.

 

Once you enter the site, you will have the option to connect to an online tutor (this will be displayed in grey if it is outside opening hours) or you can get writing feedback on your work by uploading a document. On the right of the screen, there is a link to Reviewed documents which will show any work you have previously submitted.

YourTutor options

 

Further information

Further info is available on the YourTutor How it works page.

Last modified: Wednesday, 24 May 2017, 11:08 AM