Access to Moodle
What is Moodle?
UNE's online learning system is called Moodle (abbreviation for Modular Object-Oriented Dynamic Learning Environment). Moodle is part of a suite of systems designed to enhance student learning experiences at UNE.
Will I need special software or hardware?
No, Moodle will display just like other web pages, so there is no special software you will need to use it. It is important to use an up to date browser.
Windows 10 comes bundled with a new web browser called Microsoft Edge. Edge is currently not supported with Moodle. We have had reports from some Moodle users that they have had issues viewing embedded PDFs and comments in assignments marked with GradeMark. We recommend you try another browser, for example Google Chrome or Firefox.
Internet Explorer 8 is no longer supported. It is important you do not use this browser as there are several important activities you will not be able to do, including submitting quiz answers.
If you don't know your browser name or version go to www.whatbrowser.org and it will display the browser and version you are using. The ITD hardware page has a list of other hardware and software requirements needed to study at UNE.
When can I access the online site?
Access to the unit sites in Moodle is usually one week before teaching commences, though some units may be released earlier. The trimester dates are available from the UNE Principal dates.
You are encouraged to use this time to familiarise yourself with the online site for your unit, begin readings, view the content that has been made available to you, plan assessment schedules and, if available, interact with other enrolled students. Generally it is best to wait until Trimester begins before commencing any activities or assessment tasks, unless directed otherwise. Be aware that teaching staff will not generally be available to answer questions until the start of teaching. You should direct any questions for support before teaching starts to the support services listed in the unit site.
How do I access the online unit site?
Accessing the online teaching sites for your unit/s is straightforward. There are two ways to to do this:
1. Through myUNE
Students can access their online units via the myStudy tab in myUNE. The myStudy tab contains a table on the top right corner of the page. This table has a list of your current units down the side and columns that relate to particular services, such as UNEonline (online unit site). These columns only appear if there is an item that is currently available for that service for at least one of your units. Access an online unit site by clicking on the icon in the UNEonline column for the unit you wish to access. Other Moodle sites that you have access to are listed in 'Other Moodle sites'.
2. Directly using the UNE Moodle home page
You can go directly to Moodle at moodle.une.edu.au. This will bypass myUNE and will take you directly to the UNE Moodle home page. Log in using the green button at the top right of the page or the Login link in the header. You will then be taken to your Moodle home page with a list of the sites that you have access to.
What can I do if I have difficulties accessing Moodle?
If you have difficulties accessing your online unit you can contact the ITD Service Desk on +61 (2) 6773 5000, toll-free 1800 763 04002 or email@example.com for advice and assistance. If you have questions about the unit content or assessment, you should contact the unit coordinator or teaching staff for your unit.
How long will I have access to my unit?
Generally you will continue to have access to your unit/s for 20 days after results have been released for that Trimester. If you have been granted a Special Extension of Time (SET) access will continue until that time has expired. If you wish to keep copies of any files, you should print or download these before the trimester ends.