Adobe Connect

UNE uses Adobe Connect web conferencing software to conduct online tutorials and discussions. Sessions can utilise audio and video by the presenter and the participants.

Adobe Connect can be used to:

• Watch live video of the presenter and/or participants
• Listen to the presenter and/or participants
• Watch slideshows or demonstrations on the presenters computer

Adobe Connect can be accessed on a number of platforms including: within a browser on your computer; via an add-in for your browser; or by using an app for your iPhone, iPad or Android device.

  

Warning: The experience of all participants is greatly affected by the quality of audio. Microphone feedback, echo, breathing and other background noises can be distracting for all participants. Ensure you complete the Audio setup and mute your microphone when not speaking.

 

Information about sessions

Usually an Adobe Connect session is accessed through the Moodle site for your unit. If a session has been set up for your unit a link will be visible in the Activities block.

Click on the Adobe Connect link in the activities block to view the available sessions or look for sessions in the middle section of the site main page. Sessions will have the Adobe Connect icon next to them.

Click on a link to a session to see more details. It will look something like this:

Click the 'Join meeting' button to enter the session.

 

Software

Adobe Connect will run within the browser on your Mac, Windows or Linux PC. The browser must have the flash player plugin installed, 98% of browsers already do. Instead of using a browser, Adobe recommends installing the Adobe Connect add-in. If you don't have the add-in you will be prompted to install it when you join the meeting. When prompted click Yes to install the add-in.

You can test to see if flash and the add-in is installed at the Adobe Connect Connection Test page.

 

Headphones and microphones

To be able to speak, your device will need a microphone and to send video you will need either a built-in camera or one which is connected externally to your computer. It is strongly recommended that you use a headset with a built-in microphone or at least headphones as noises from your surrounding area and feedback from speakers can be distracting for all participants. ( a USB style headset has proven to to provide superior audio quality to the jack style headset)

 

Audio setup

If you will be speaking and the session allows, join the meeting early and complete the Audio Setup Wizard in the Meeting menu. This will tune the audio for your computer and greatly improve the quality for both yourself and others. This only needs to be done once, unless you change your hardware.

 

Muting your microphone

Microphones can detect many noises from your surroundings and these noises may be heard by all participants. If you will be speaking in the session, it is important that you choose a quiet location. Mute your microphone by clicking on the icon at the top of the window when others are speaking.

 

Mobile devices

There are free Adobe Connect apps for iPhone ,iPad, Blackberry and Google Android devices. Once installed clicking on a meeting link in Moodle will automatically open the meeting in the app.

 

Watch this video to see the app in action

 

Viewing recorded sessions

Sometimes a session may be recorded for you to view later. These will be listed on the bottom of the session page in Moodle. Click the link to watch the recording. 

 

Troubleshooting

See troubleshooting information on the Adobe Connect Connection Test page.

 

Want to know more?

The Quick start guide for participants (PDF) and the Adobe Connect: Jumpstart for participants video has information to get you started.

See Adobe Connect Tutorial videos.